Delivery & FAQs

Local Delivery – Perth metro area $6.00

Local delivery is available during the week from Wednesday through Friday between 9am and 5pm with the option to select from 2hour delivery periods spaced throughout the day.  Weekend delivery is available on Saturday morning only between 9am and 12pm.  Local delivery is available to most suburbs in the Perth metro area.  Please provide your postcode during checkout to confirm if you are eligible for local delivery.  Once confirmed, you will have the option to select your preferred delivery date and time.  Given the delicate nature of everlasting florals, someone should ideally be home to receive the item; however, I can leave the item if it is safe to do so.  For delivery on a specific date outside of those currently available, please email hello@brackenandberry.com.au

Studio Pickup – Free

Bracken & Berry is an online store and, as such, has no store front.  However, pickup is available from my home studio located at my unit in Morley, Western Australia.  If desired, you are welcome to select ‘Store Pickup’ at checkout to take advantage of the free service.  Currently, studio pickup is available Wednesday through Friday from 9am-5pm.

Australia-wide Shipping – Australia Post

Australia-wide shipping is available on applicable items. Any products that can be shipped will be stated accordingly in the product description. I use Australia Post to ship my items. At this stage, I only offer standard tracked shipping which can take up to 10 business days for delivery. Please see the following price list as a guide:

Australia-wide Flat Rates:

  • Applicable Small Dried Flower Wreaths, Dried Flower Bouquets, & Dried Flower Wearables = $15.00
  • Applicable Large Dried Flower Wreaths = $28.00

*Please note:

  • International shipping is not available.
  • During peak demand delivery periods, such as Christmas, deliveries may take longer than the standard 10 business days. The ongoing issues regarding covid-19 may also cause unexpected delivery delays.
  • For any queries regarding shipping, please email hello@brackenandberry.com.au

 

    Wreath everlasting flowers colourful packed for shipping.

     

    Frequently Asked Questions

    I am sending my order as a gift to someone else – can I include a message to the recipient?

    Of course!  If you would like to add a gift message, a handmade textured card and envelope by a local Australian maker is offered complementary with any purchase.  Please be mindful that the cards are small; ideally aim for a 30-word limit.  Once you have selected your item(s), at the cart stage there is the option to 'Add note to Florist' where you can write your message details.

    Complementary card and envelope to add a message with gift purchase.

     

    Do you have fresh flowers available for purchase?

    At this initial stage, I am specialising in everlasting floral designs; however, in the future, I plan to expand my offering with a range of fresh blooms that will be available for delivery in the Perth metro area.  Until then, any custom fresh blooms enquiries are most welcome.  Please touch base via email at hello@brackenandberry.com.au

     

    How should I display my everlasting flower bouquet?

    I recommend placing your bouquet in an opaque vessel, such as a ceramic vase.  A vessel with a narrower mouth often works best to keep the bouquet well-supported.  Once carefully removed from its packaging, keep the bouquet with its tie intact and, holding the stems tightly, ease into the vase opening.  The arrangement will sit in place with some minor adjustment.  Stems can be trimmed according to the vase size.  Any brown paper wrappings as well as tissue paper can be recycled or disposed of in your garden compost.

     

    What is the difference between preserved flowers and dried flowers?

    The preserved floral trend has gained much momentum in 2020.  Preserved flowers and foliage are highly processed to ensure that they maintain their vibrant colour and malleability.  While they are more resilient than dried florals, they usually come at greater expense.  Due to their chemical processing, preserved florals are unsuitable for compost.  If the time comes for a change or style update, I recommend disposing of any items containing preserved florals in your regular household waste. 

    Dried florals, on the other hand, have undergone a natural process whereby the moisture evaporates from the flower or foliage.  As a result, dried florals are typically more fragile, brittle, and prone to shedding.  I air-dry flowers and foliage by hanging them upside down and waiting for nature to do the rest.  Any items containing only dried florals can be discarded into your garden compost when desired.  Mindful of sustainable floristry practices, I endeavour to expand my biodegradable range of products moving forward.