Delivery & Shipping Policy

Perth Delivery & Pickup

1. Local Delivery (Perth Metro)

Local delivery is available during the week from Wednesday through Friday between 9am and 3pm with the option to select from morning or afternoon delivery. Weekend delivery is available on Saturday morning only between 9am and 12pm. Local delivery is available within 35km of our Morley home studio. Please provide your postcode during checkout to confirm if you are eligible for local delivery. Once confirmed, you will have the option to select your preferred delivery date and time. If your metro delivery address is located beyond our delivery zones, please get in touch for a delivery quote. For delivery on a specific date outside of those currently available, please get in touch.

Please note that we do not deliver to hospitals or PO Boxes.

Delivery zone parameters are determined by postcode radius from our home studio located in Morley, Western Australia. Please refer to the list below to confirm if we deliver to your area and the applicable delivery fee.

 Zone 1 = $10.00

Bayswater, Bedford, Dianella, Embleton, Morley, Noranda.

 

 Zone 2 = $15.00

Alexander Heights, Ascot, Ashfield, Balcatta, Balga, Ballajura, Bassendean, Beechboro, Belmont, Bennett Springs, Coolbinia, East Perth, Eden Hill, Girrawheen, Glendalough, Herdsman, Highgate, Joondanna, Kiara, Koondoola, Leederville, Lockridge, Malaga, Marangaroo, Maylands, Menora, Mirrabooka, Mount Hawthorn, Mount Lawley, Nollamara, Northbridge, North Perth, Osborne Park, Perth, Redcliffe, Stirling, Tuart Hill, West Leederville, Westminster, West Perth, Yokine, Yokine South.

 

 Zone 3 = $20.00

Brabham, Burswood, Bushmead, Carlisle, Caversham, Churchlands, Daglish, Dayton, Doubleview, Duncraig, East Victoria Park, Floreat, Greenwood, Guildford, Gwelup, Hamersley, Hazelmere, Henley Brook, Innaloo, Jolimont, Karrinyup, Kensington, Lathlain, Lexia, Rivervale, Scarborough, Shenton Park, South Guildford, South Perth, Subiaco, Trigg, Victoria Park, Warwick, Wembley, Wembley Downs, West Swan, Whiteman, Woodlands.

 

 Zone 4 = $25.00

Applecross, Ardross, Ashby, Baskerville, Bellevue, Bentley, Boya, Brentwood, Broadway Nedlands, Carine, City Beach, Claremont, Cloverdale, Como, Crawley, Cullacabardee, Dalkeith, Darch, Forrestfield, Gnangara, Greenmount, Helena Valley, Herne Hill, High Wycombe, Hocking, Jandabup, Jane Brook, Karawara, Karrakatta, Kewdale, Kingsley, Kingsway, Koongamia, Landsdale, Madeley, Maida Vale, Manning, Marmion, Middle Swan, Midland, Midvale, Millendon, Mount Claremont, Mount Pleasant, Nedlands, North Beach, Pearsall, Red Hill, Salter Point, Sinagra,  Sorrento, St James, Stratton, Swanbourne, Swan View, Tapping, Viveash, Wangara, Wanneroo, Waterford, Watermans Bay, Welshpool, Woodbridge, Woodvale.

 

 Zone 5 = $30.00

Alfred Cove, Attadale, Aveley, Bateman, Beckenham, Beldon, Belhus, Booragoon, Brigadoon, Bull Creek, Cannington, Connolly, Cottesloe, Craige, Darlington, East Cannington, Edgewater, Ellenbrook, Ferndale, Glen Forrest, Heathridge, Hillarys, Hovea, Joondalup, Kallaroo, Kenwick, Langford, Leeming, Lynwood, Maddington, Melville, Mosman Park, Mullaloo, Murdoch, Myaree, North Fremantle, Ocean Reef, Orange Grove, Padbury, Palmyra, Parkwood, Peppermint Grove, Queens Park, Riverton, Rossmoyne, Shelley, The Vines, Upper Swan, Wattle Grove, Willagee, Wilson, Winthrop.

 

 Zone 6 = $35.00

Bickley, Burns Beach, Canning Vale, Carmel, Currambine, East Fremantle, Gooseberry Hill, Hacketts Gully, Iluka, Kalamunda, Kinross, Lesmurdie, Mahogany Creek, Mundaring, Paulls Valley, Pickering Brook, Piesse Brook, Reservoir, Thornlie, Walliston, Willetton.

 

 Zone 7 = $40.00

Atwell, Aubin Grove, Banjup, Banksia Grove, Beeliar, Bibra Lake, Carramar, Clarkson, Cockburn Central, Coolbellup, Fremantle, Gosnells, Hamilton Hill, Hammond Park, Hilton, Huntingdale, Jandakot, Kardinya, Mariginiup, Martin, Merriwa, Mindarie, Neerabup, North Coogee, North Lake, O’Connor, Pinjar, Quinns Rock, Ridgewood, Samson, Sawyers Valley, Southern River, South Lake, Spearwood, Success, Tamala Park, Treeby, Yangebup.

 

 Local Delivery Terms + Conditions

Sender Responsibilities

It is the responsibility of the sender to provide:

  • Accurate address and contact details for the recipient.
  • Clear delivery instructions to ensure successful order delivery (e.g. gate access code).
  • Confirmation that the recipient will be present or confirmation of a safe place to leave the delivery if the recipient will not be in attendance.

Re-deliveries

We may charge an additional delivery fee to re-deliver an order, in the event:

  • The address provided is unattended and there is no safe place to leave the item.
  • The address details are incorrect.
  • The property is inaccessible.
  • The delivery is rejected by the recipient.

Our Policy

Our delivery policy is to attend the address provided on the date & time requested. If for any reason the delivery cannot be fulfilled, such as those listed above, the driver will wait five minutes to contact the recipient and the sender. If contact is unsuccessful, the delivery will be cancelled, and the item returned to our Morley home studio.

Upon return, we will contact the sender to organise re-delivery for a later date. Any re-deliveries will be accepted upon payment of an additional delivery fee respective to the relevant delivery zone.

In the unlikely event we are unable to fulfil a delivery due to unforeseen circumstances, we will contact the sender and offer next available delivery or a full refund.

2. Local Pickup

Home Studio Pickup = Free

Bracken & Berry is an online store and, as such, has no store front. However, pickup is available from our home studio located in Morley, Western Australia. If desired, you are welcome to select ‘Local Pickup’ at checkout to take advantage of the free service. Currently, Local Pickup is available Wednesday to Friday from 9am-4pm and Saturday from 9am-12pm.

Dried flower vase arrangement prepared for local delivery.

Shipping

Standard Flat Rate (5-10 Business Days) = $14.00

Express Flat Rate (1-4 Business Days) = $18.00

Australia-wide shipping is available for most items in the online store. Unfortunately, due to their fragile nature, vase arrangements and botanical wall hangings cannot be safely transported; hence, are excluded from shipping options. Any items that can be shipped will be stated accordingly in the product description. We use Australia Post to ship our items. Please note that depending when your order is placed and factoring in production turnaround times, your order will be dispatched on the next available business day.

Free Shipping Offer

Spend $230.00(+) in one transaction and receive free shipping to anywhere in Australia. Shipping updated at checkout.

*Please note:

  • International shipping is not available.
  • During peak demand delivery periods, such as Christmas, deliveries may take longer than the standard 10 business days.
  • For any queries regarding shipping, please get in touch.
Dried flower wreath boxed ready for shipping.