Delivery & Shipping Policy
Perth Delivery & Pickup
1. Local Delivery (Perth Metro)
Local delivery is available during the week from Wednesday through Friday between 9am and 3pm with the option to select from morning or afternoon delivery. Weekend delivery is available on Saturday morning only between 9am and 12pm. Local delivery is available within 35km of our Morley home studio. Please provide your postcode during checkout to confirm if you are eligible for local delivery. Once confirmed, you will have the option to select your preferred delivery date and time. If your metro delivery address is located beyond our delivery zones, please get in touch for a delivery quote. For delivery on a specific date outside of those currently available, please get in touch.
Please note that we do not deliver to hospitals or PO Boxes.
Delivery zone parameters are determined by postcode radius from our home studio located in Morley, Western Australia. Please refer to the list below to confirm if we deliver to your area and the applicable delivery fee.
Zone 1 = $5.00 |
Bayswater, Bedford, Dianella, Embleton, Morley, Noranda. |
Zone 2 = $10.00 |
Alexander Heights, Ascot, Ashfield, Balcatta, Balga, Ballajura, Bassendean, Beechboro, Belmont, Bennett Springs, Coolbinia, East Perth, Eden Hill, Girrawheen, Glendalough, Herdsman, Highgate, Joondanna, Kiara, Koondoola, Leederville, Lockridge, Malaga, Marangaroo, Maylands, Menora, Mirrabooka, Mount Hawthorn, Mount Lawley, Nollamara, Northbridge, North Perth, Osborne Park, Perth, Redcliffe, Stirling, Tuart Hill, West Leederville, Westminster, West Perth, Yokine, Yokine South. |
Zone 3 = $15.00 |
Brabham, Burswood, Bushmead, Carlisle, Caversham, Churchlands, Daglish, Dayton, Doubleview, Duncraig, East Victoria Park, Floreat, Greenwood, Guildford, Gwelup, Hamersley, Hazelmere, Henley Brook, Innaloo, Jolimont, Karrinyup, Kensington, Lathlain, Lexia, Rivervale, Scarborough, Shenton Park, South Guildford, South Perth, Subiaco, Trigg, Victoria Park, Warwick, Wembley, Wembley Downs, West Swan, Whiteman, Woodlands. |
Zone 4 = $20.00 |
Applecross, Ardross, Ashby, Baskerville, Bellevue, Bentley, Boya, Brentwood, Broadway Nedlands, Carine, City Beach, Claremont, Cloverdale, Como, Crawley, Cullacabardee, Dalkeith, Darch, Forrestfield, Gnangara, Greenmount, Helena Valley, Herne Hill, High Wycombe, Hocking, Jandabup, Jane Brook, Karawara, Karrakatta, Kewdale, Kingsley, Kingsway, Koongamia, Landsdale, Madeley, Maida Vale, Manning, Marmion, Middle Swan, Midland, Midvale, Millendon, Mount Claremont, Mount Pleasant, Nedlands, North Beach, Pearsall, Red Hill, Salter Point, Sinagra, Sorrento, St James, Stratton, Swanbourne, Swan View, Tapping, Viveash, Wangara, Wanneroo, Waterford, Watermans Bay, Welshpool, Woodbridge, Woodvale. |
Zone 5 = $25.00 |
Alfred Cove, Attadale, Aveley, Bateman, Beckenham, Beldon, Belhus, Booragoon, Brigadoon, Bull Creek, Cannington, Connolly, Cottesloe, Craige, Darlington, East Cannington, Edgewater, Ellenbrook, Ferndale, Glen Forrest, Heathridge, Hillarys, Hovea, Joondalup, Kallaroo, Kenwick, Langford, Leeming, Lynwood, Maddington, Melville, Mosman Park, Mullaloo, Murdoch, Myaree, North Fremantle, Ocean Reef, Orange Grove, Padbury, Palmyra, Parkwood, Peppermint Grove, Queens Park, Riverton, Rossmoyne, Shelley, The Vines, Upper Swan, Wattle Grove, Willagee, Wilson, Winthrop. |
Zone 6 = $30.00 |
Bickley, Burns Beach, Canning Vale, Carmel, Currambine, East Fremantle, Gooseberry Hill, Hacketts Gully, Iluka, Kalamunda, Kinross, Lesmurdie, Mahogany Creek, Mundaring, Paulls Valley, Pickering Brook, Piesse Brook, Reservoir, Thornlie, Walliston, Willetton. |
Zone 7 = $35.00 |
Atwell, Aubin Grove, Banjup, Banksia Grove, Beeliar, Bibra Lake, Carramar, Clarkson, Cockburn Central, Coolbellup, Fremantle, Gosnells, Hamilton Hill, Hammond Park, Hilton, Huntingdale, Jandakot, Kardinya, Mariginiup, Martin, Merriwa, Mindarie, Neerabup, North Coogee, North Lake, O’Connor, Pinjar, Quinns Rock, Ridgewood, Samson, Sawyers Valley, Southern River, South Lake, Spearwood, Success, Tamala Park, Treeby, Yangebup. |
Local Delivery Terms & Conditions |
Sender Responsibilities It is the responsibility of the sender to provide:
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Re-deliveries We may charge an additional delivery fee to re-deliver an order, in the event:
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Our Policy We aim to deliver to the provided address at the requested date and time. If delivery is not possible, (e.g., due to reasons outlined above in our Terms & Conditions), the driver will wait 5 minutes and attempt to contact the recipient and sender using the provided phone numbers. If contact fails, the delivery will be cancelled, and the item returned to our Morley home studio. Upon return, we will contact the sender to organise re-delivery for a later date. Any re-deliveries will be accepted upon payment of an additional delivery fee respective to the relevant delivery zone. In the unlikely event we are unable to fulfil a delivery due to unforeseen circumstances, we will contact the sender and offer next available delivery or a full refund. |
2. Local Pickup
Home Studio Pickup = Free
Bracken & Berry is an online store and, as such, has no store front. However, pickup is available from our home studio located in Morley, Western Australia. If desired, you are welcome to select ‘Local Pickup’ at checkout to take advantage of the free service. Currently, Local Pickup is available Wednesday to Friday from 9am-4pm and Saturday from 9am-12pm.

Shipping
Shipping Options & Costs
- Standard Shipping (5-10 business days): $10.00
- Express Shipping (1-4 business days): $15.00
- Free Standard Shipping on eligible orders over $100.00
Shipping Details
We offer Australia-wide shipping for most items in our online store. Due to their fragility, vase arrangements and botanical wall hangings cannot be shipped. Eligible items for shipping are clearly marked in their product descriptions.
- Most orders are shipped via Australia Post.
- Oversized items are shipped via Sendle (Standard Shipping only), as indicated in the product description.
- Orders are dispatched the next business day, depending on order placement time and production lead times.
Important Notes
- International shipping is not available.
- Delivery times may extend beyond 10 business days during peak periods (e.g., Christmas).
- For any queries regarding shipping, please get in touch.
